Luton Airport has acquired greater than 16,000 buyer queries following a hearth at considered one of its automotive parks earlier this week.
As much as 1,500 automobiles had been affected when the airport’s multistorey Terminal Automobile Park 2 turned engulfed in flames on Tuesday.
Drivers with automobiles nonetheless contained in the construction stated on Friday they’d been supplied “no assist” because it can’t at present be accessed safely.
The blaze brought on the automotive park to partially collapse, with the particles of some vehicles piled up inside its blackened storeys.
Have you ever been affected by the fireplace? In that case e mail barney.davis@impartial.co.uk
A London Luton Airport spokesperson stated: “Since Tuesday evening’s incident, along with Apcoa Parking we have now responded to virtually 16,500 buyer queries.
“Coping with such a big quantity of questions has naturally taken longer than we’d have preferred.
“Though we don’t have all of the solutions at this stage, we’re working arduous to supply extra particulars as quickly as doable.”
The spokesperson additionally stated the Motor Insurers’ Bureau shall be co-ordinating claims with all insurers, and that employees had been readily available to help these arriving on the airport.
Apcoa Parking stated in an announcement on Friday the fireplace had brought on “in depth harm”, but it surely couldn’t affirm the situation of any explicit automobile.
The airport’s Dart rail transit system, which opened earlier this yr, additionally stays closed.
Greater than 100 firefighters battled by way of the evening to extinguish the automotive park inferno, which left tens of hundreds of passengers going through cancelled or diverted flights.
Bedfordshire Hearth and Rescue Service revealed on Wednesday morning the reason for the blaze was a diesel automotive.
“We don’t imagine it was an electrical automobile,” Andrew Hopkinson, chief hearth officer for Bedfordshire Hearth and Rescue Service, stated.
“It’s believed to be diesel-powered, at this stage all topic to verification. After which that fireside has shortly and quickly unfold.”