A carpark at Luton Airport engulfed by hearth earlier this week stays shut – with drivers with automobiles inside saying they’ve been supplied “no assist”.
Luton Airport stated Terminal Automobile Park 2 can’t be accessed safely so it’s “unable to substantiate the situation of any particular person car right now”.
As much as 1,500 automobiles stay within the automobile park, with the particles of some vehicles piled up inside its blackened construction.
Steve Amos, who has a car inside, stated: “We’ve been left to our personal gadgets. The airport has supplied no assist in any respect.
“We don’t know after we’re going to have a automobile once more or how we’re going to get house now.”
Mr Amos, who flew into Luton Airport on Friday from Palma, Mallorcasaid there was a “whole lack of any correct data” from airport authorities.
He stated he was “astounded” to listen to Bedfordshire’s chief hearth officer say earlier this week that the automobile park, which opened in 2019, didn’t seem to have a sprinkler system.
A taxi driver on the airport who noticed the hearth on Tuesday evening criticised Luton Airport’s response.
“They haven’t helped the poor those that have come right down to attempt to gather their vehicles. No one’s out right here giving them data,” he stated.
The motive force, who didn’t want to be named, additionally criticised the shortage of sprinklers within the automobile park.
He added: “There’s plenty of questions that have to be answered about hearth security.”
He stated it was “scary” to see “vehicles exploding” and estimated he “misplaced at the least 14 hours of labor” after the taxi rank was shut following the hearth.
In an announcement, London Luton Airport apologised to prospects with automobiles within the automobile park, which is a five-minute stroll from the airport’s terminal.
It stated: “We perceive the misery this incident has induced for our automobile parking prospects, and that many are nonetheless anxious for extra element.
“We’re sorry that we have now not been in a position to reply as rapidly as we might have favored.
“We’re working with Apcoa Parking and the Motor Insurers’ Bureau who will co-ordinate with the assorted car insurance coverage corporations.”
Apcoa Parking stated in an announcement: “Terminal Automobile Park 2 is closed. The hearth has induced intensive harm to the automobile park and there may be presently no entry to the location.
“We can not affirm the situation of any specific car right now, however we suggest that you just alert your insurance coverage firm instantly.”
The airport’s Dart rail transit system, which opened earlier this yr, additionally stays closed following the hearth.